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Where can I pick-up the portable Wifi? Can you send it to where we’ll be staying?
You can choose to either pick it up at our offices in Ronda Sant Pere 52, 6th floor, 08010 Barcelona (Urquinaona Metro Station) or you can have it delivered to your place. The delivery service is 5 Eur in Barcelona.
How can I return the device?
You can drop it off at our offices in Ronda Sant Pere 52, 6th floor 08010 Barcelona (Urquinaona Metro Station) have it delivered to us, we can send a delivery service to pick it up at your place also. The delivery price is 5 Euros in Barcelona.
What happens if I don’t return the device?
In the unlikely case that you don’t return the device or can’t send it back to us, a replacement charge of 120 Euros will be applied to your credit card.
I’m visiting several cities in Spain, would it also work there?
Wifitakeaway works all throughout Spain.
Will the service work outside Spain?
Yes! Our service covers all the European Union countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK
If there’s any problem, how can I get in contact with Wifitakeaway?
Our 24/7 customer service phone/Whatsapp is: +34 622 947 110. You can also reach us through our Facebook and our website chat
Can I rent Wifitakeaway for less than 3 days?
To keep the best prices in the market available for you, the minimum rental period is 3 days.
Can I rent Wifitakeaway for more than 14 days?
Yes you can, in this case we recommend to get the monthly rental, it’s more cost efficient.